We provide a 1 year warranty on all our watch repairs
At Tic Toc Watch Repair, customer satisfaction and loyalty is our number one priority. We stand behind our work and that is why we provide a 1 year warranty on all watch repairs! The warranty starts once you receive the package. As long as all the necessary repairs were performed by us, you are under our 1-year warranty coverage. If a problem arises we will repair and/or replace any damaged parts.
Our warranty does not cover repairs we did not perform as well as normal wear and tear, negligence, or accidents. The warranty applies to parts and actions related to the work we completed. Non-water-resistant watches subject to moisture or water damage are automatically voided from the warranty, especially if the timepiece was not pressure tested by our watchmakers.
We reserve the right to void the warranty upon discovery of tampering or any alterations done to the watch.
In order to obtain warranty service, you will be required to submit the original ticket number along with your invoice. A return shipping label will be provided at our expense. If all the conditions are met, your timepiece will be repaired and shipped back to you in a timely manner.
If you have any questions about this policy, please email us at:Info@TicTocWatchRepairs.com